Finishes the job after the conversation ends.

Most of the work happens after a customer hangs up or closes the chat. Workflow agents do that part, inside the systems you already use.

What runs automatically.

CRM and calendar updates

Records created and kept current without anyone re-typing what the customer said.

Chasing

Documents, deposits, forms and signatures requested and followed up until they arrive.

Confirmations and reminders

SMS and email at the right intervals, with rescheduling handled if the customer replies.

Routing

Work sent to the right person or team based on the rules you set.

Reporting

Daily summaries of what was answered, booked, resolved and escalated.

Recalls and re-engagement

Patients, applicants or leads brought back at the right moment.

A typical enquiry-to-outcome workflow.

  1. New enquiry received

    Phone, website, email or approved messaging channel.

  2. Qualified

    Need, urgency, location, budget or whatever your team needs to know.

  3. Systems updated

    Record created, slot booked, notes attached.

  4. Follow-up sequence

    Confirmation sent, reminders scheduled, no-shows chased.

Works with what you have.

Google Calendar, Outlook, Calendly, most practice management, case management, property and dealer systems, plus CRMs and email. If it has an API or an inbox, it can usually be connected. We confirm exact integrations during the audit or demo.

Hear it answer your phone before you decide.

Book a 20-minute demo and we'll walk you through an agent trained on your own website while we talk.

Book a live demo

Hear it take a call

You'll be talking to an agent set up for Prodesignr. It answers as that business, books appointments and hands over to a person when it should.