Prodesignr builds an AI agent for your clinic that keeps patients on their treatment course, refills cancelled slots from your waiting list, cuts no-shows and brings discharged patients back when they need you. It works by phone, SMS, email and website chat, and books straight into your clinic software.
Clinical questions always go to your physios. Insurer authorisations and GP referrals tracked. Patient data handled under UK GDPR.
The clinical outcome depends on patients finishing the course. So does the revenue. Both are lost in the gaps between sessions.
Patients feel better after two or three sessions and quietly stop. They don't recover fully, and the remaining sessions never happen.
Physio slots are long. One cancellation at 8am is 40 minutes of clinician time that usually stays empty.
A reminder nobody has to answer is easy to ignore, and a missed session sets the patient's recovery back a week.
Patients who finished a course, or who bought a block and used half of it, disappear until the next injury, when they search Google again.
Move the sliders to your clinic. This is simple arithmetic, not a forecast.
The same agent that chases patients also answers the phone, the website and the inbox, with one memory of each patient.
Someone who has just put their back out wants a slot today, not a call back. The agent answers, screens against your rules, offers the same-day slots you keep for acute cases, and passes anything that sounds like a red flag to a physio.
Bupa, AXA, Vitality and GP referrals all need numbers, forms and authorisations. The agent captures the authorisation number, checks the session allowance, sends the forms and chases what's missing before the first appointment.
Visitors on your sports injury or pricing page get an answer and an assessment slot in the same minute. Inbox enquiries get a reply within seconds, and intake questionnaires are sent and chased before the first visit.
Healthcare has lines an agent must not cross. We build those in before it takes a single call.
We connect to your clinic management system so bookings, course tracking and notes land where your team already looks. Exact scope is confirmed during the demo.
From the treatment plan in your clinic software: number of sessions prescribed, sessions attended, and no future booking. You set how many days without a booking counts as dropped.
Yes. It captures authorisation numbers, tracks sessions against the allowance, and uses the insurer's rules for what it can book.
Yes. It introduces itself as the clinic's assistant and offers a person at any point.
Your clinicians give us a red-flag list. Anything matching it goes to a physio immediately with the transcript, and the agent tells the caller that's happening.
We map your course, cancellation and reminder rules, connect your clinic software, and test the edge cases with you before patients hear it. Timing depends mainly on the integration.
Book a 20-minute demo. We'll show the agent working a sample list of overdue patients and refilling a cancelled slot, then talk through your clinic's rules.