Prodesignr builds an AI agent for your clinic that keeps patients on their treatment course, refills cancelled slots from your waiting list, cuts no-shows and brings former patients back when a review is due. It works by phone, SMS, email and website chat, and books straight into your clinic software.
Clinical questions always go to your osteopaths. Patient data handled under UK GDPR.
Osteopathy is mostly self-pay and mostly word of mouth. The patients you've already won are the cheapest revenue you have, and the easiest to lose quietly.
A patient improves after two sessions, cancels the third, and the course the osteopath recommended never finishes.
Sessions are 30 to 45 minutes. A morning cancellation is a large hole in a small diary.
A reminder nobody has to answer is easy to ignore, and in a single-practitioner clinic one no-show is a big share of the day.
Patients who finished treatment a year ago don't think of you until the next flare-up, and then they search again.
Move the sliders to your clinic. This is simple arithmetic, not a forecast.
The same agent that chases patients also answers the phone, the website and the inbox, with one memory of each patient.
Someone in pain wants a slot today. The agent answers while you're treating, screens against your rules, offers the same-day slots you keep for acute cases, and passes anything that sounds like a red flag to an osteopath.
"What does an osteopath actually do", "how much is it", "can you help with this". Answered from your approved description, the first appointment booked, and the health questionnaire sent, without you leaving the treatment room.
Visitors on your back pain or pregnancy page get an answer and an appointment in the same minute. Inbox enquiries get a reply within seconds, and forms are sent and chased before the first visit.
Healthcare has lines an agent must not cross. We build those in before it takes a single call.
We connect to your clinic management system so bookings, course tracking and notes land where you already look. Exact scope is confirmed during the demo.
No. The point is that you can't answer the phone while treating. The agent covers calls, chases and rebooks so you don't lose patients between sessions.
From the treatment plan in your clinic software: sessions recommended, sessions attended, and no future booking. You set how many days without a booking counts as dropped.
Yes. It introduces itself as the clinic's assistant and offers a person at any point.
You give us a red-flag list. Anything matching it goes to you immediately with the transcript, and the agent tells the caller that's happening.
We map your course, cancellation and reminder rules, connect your clinic software, and test the edge cases with you before patients hear it. Timing depends mainly on the integration.
Book a 20-minute demo. We'll show the agent working a sample list of overdue patients and refilling a cancelled slot, then talk through your clinic's rules.