The phone agent that finishes the call.

Natural, interruptible conversations. Instant answering, qualification, bookings, routine requests and follow-up, connected to the systems your team already uses.

Book a live demo

More than an answering service.

Build the call around the outcome your team needs, not message-taking.

Answer every call

Overflow, after-hours and simultaneous inbound calls without queues or voicemail.

Answer real questions

Uses approved information about your services, prices, policies, availability and processes.

Qualify enquiries

Asks the screening questions your team needs before deciding the right next step.

Book appointments

Checks permitted availability and creates the appointment directly in your connected calendar.

Outbound follow-up

Runs approved recalls, reminders, lead follow-up and confirmation calls.

Escalate intelligently

Transfers or routes the call when the situation needs human judgement, with context.

One call can trigger the whole workflow.

The call is only the front door. The useful part is what the agent does behind it.

  1. Caller explains what they need

    Natural conversation, interruptions handled, accents and background noise tolerated.

  2. Agent qualifies and checks systems

    Approved questions, then calendar or CRM lookups in real time.

  3. Agent takes the next action

    Book, update, transfer, notify or schedule a follow-up.

  4. Outcome recorded

    Transcript, summary and actions saved where your team can see them.

Sounds like your practice, not a call centre.

Tone, vocabulary, greeting and escalation rules are set with you. The agent knows the difference between a new patient, a returning one and someone who needs to speak to a person right now.

Caller, 7:42pm: "I've got a cracked filling, is there anything tomorrow?"
Agent: "Sorry to hear that. Dr Patel has 9:20 and 11:40 tomorrow. Which suits you?"
Booked 11:40 · practice system updated · SMS confirmation sent

Hear it answer your phone before you decide.

Book a 20-minute demo and we'll walk you through an agent trained on your own website while we talk.

Book a live demo

Hear it take a call

You'll be talking to an agent set up for Prodesignr. It answers as that business, books appointments and hands over to a person when it should.