Prodesignr builds an AI enquiry team for universities, colleges and schools. It answers applicants and parents by phone, website chat and email in any time zone, registers open-day visitors, follows up unfinished applications, chases enrolment documents and runs the absence line. It never makes an admissions decision and never touches safeguarding.
Scales to the busiest hour of the year without extra staff. Safeguarding concerns go straight to your DSL.
Built for admissions, recruitment and front-office teams that face the same questions thousands of times.
The agent handles hundreds of conversations at once on the days that matter, and stays quiet the rest of the year.
Course availability, entry requirements and next steps answered instantly, with callers who need an academic passed straight through.
Registration, reminders, directions, parking, rescheduling and no-show follow-up, for thousands of visitors.
Deadline questions, unfinished applications chased, offer-holder questions answered, deposits and documents collected.
Parents report absences by phone or text; the agent logs them, and unexplained absences are chased by call until a parent responds.
A university admissions line and a school office are not the same job. The agent is built for whichever you run.
The lines are set with your safeguarding lead and your admissions team before the agent speaks to anyone.
Calendars and booking tools first. Student records and CRMs when you're ready. Exact scope is confirmed at the demo.
The agent stops, tells the caller a member of staff will speak to them now, and transfers to your safeguarding lead or office with the transcript attached. It doesn't ask questions about it and doesn't record a judgement.
Yes. It handles as many simultaneous calls, chats and emails as arrive, answers availability and requirements from the information you publish that morning, and passes anyone who needs an academic or an admissions decision straight to your team.
In the languages you approve, using the same published information. Anything it isn't confident about in a given language is routed to a person.
No. Callers are verified against the contact details you hold before any pupil record is discussed, and the agent only sees the records you've permitted.
It works across phone, chat and email with one memory of each enquiry, it books and chases rather than only answering, and it's built and integrated for your institution rather than configured by your team.
Book a 20-minute demo. We'll run a sample admissions call and a sample absence-line call, and walk your safeguarding lead through the handoff.