Prodesignr builds an AI front desk for your firm. It answers every new-matter enquiry by phone, website and email, captures the details for a conflict check, quotes your fixed-fee work and books the consultation with the right solicitor. It never gives legal advice.
Information and logistics only. Every transcript visible to your COLP. Identity checked before any matter is discussed.
Everything below is logistics and information your firm has already approved. Nothing below is advice about a matter.
Lunchtime, after 5pm, and while reception is on another call. Every caller gets a person-quality answer and a next step, not voicemail.
Asks what happened, when, and what the caller needs, using the questions your fee earners would ask, and routes to the right team or declines work you don't take.
Names of all parties collected before anyone at the firm speaks to the caller, and sent to compliance. The firm runs the check; the agent only collects.
Conveyancing, wills, LPAs, probate, uncontested divorce. Reads from your published price matrix and books the appointment in the same call.
Consultations matched to practice area, seniority and availability. Reminders that ask for a reply and reschedule if the answer is no.
Client care letters, AML documents, payslips, property forms. Requested, reminded, confirmed received. Nothing interpreted, only collected.
Each package is built and integrated for your firm. No platform to configure.
The guardrails aren't a footnote. They're what lets your COLP say yes.
The Front Desk package needs only your calendar. Case Status connects to your practice management system. Exact scope is confirmed at the demo.
The agent is designed never to advise. It gives information your firm has approved, collects details, quotes from your matrix and books. Your COLP can review every transcript. We'll walk through the scripts with your compliance officer before go-live.
It captures the party names first, then tells the caller a solicitor will take the detail at the consultation, and books it. It doesn't probe the substance.
Yes. You tell us what you don't do (for example criminal or immigration) and it politely says so and, if you wish, suggests the caller contacts the Law Society's find-a-solicitor service.
In the UK, under UK GDPR, with retention set to your policy. We'll provide our data processing agreement before you sign anything.
Yes. It introduces itself as the firm's assistant and offers a person at any point. Most callers want their question answered and a time in the diary.
Book a 20-minute demo. We'll run a sample intake call for one of your practice areas and walk your compliance officer through the guardrails.